Our team helps clinics reconnect with inactive patients, unscheduled treatments, and older enquiries through structured outbound reactivation campaigns designed to recover lost revenue and generate new bookings.
✔ Reactivate inactive patients
✔ Re-contact older enquiries & missed opportunities
✔ Recover lost revenue from existing databases

✔ Up to 3 call attempts per lead
✔ SMS follow-up included
ont
✔ Optional email follow-up
✔ Appointment booking handling
Font
✔ Weekly or completion-based outcome reporting
✔ Flexible lead volumes - no fixed packagesF
Up to 5 Days to completion
Up to 2 weeks to completion
Up to 3 weeks to completion
Up to 4 weeks completion
During our initial beta reactivation campaigns, our team worked through thousands of inactive patients, unscheduled treatments, and older patient enquiries across multiple clinics.
The results demonstrated just how valuable structured patient follow-up can be when managed consistently


Ready to get started?
Everything you need to know before getting started
Our campaigns are commonly used for inactive patients, unscheduled treatments, missed consultations, older enquiries, incomplete treatment plans, and patients who have not booked in a long time.
Each lead includes up to 3 call attempts, along with SMS follow-up and optional email follow-up where applicable.
Yes. Our team can handle appointment bookings directly on your behalf using your existing systems and processes.
No. All calls are handled by real team members to ensure natural conversations, accurate booking handling, and a better patient experience.
Yes, our team can take deposits when securing appointments through your booking system or via your preferred payment processor
Setup can take between 3 - 7 days depending on the complexity. We’ll work with you to configure your call handling, scripts, and booking process so everything runs smoothly from day one.
All calls are handled directly within our own CRM. However, we can work from most common booking systems, provided suitable access is available for our team.
If a patient does not answer, our team will continue follow-up attempts within the included campaign limits and may also send SMS or optional email follow-ups where appropriate.
We provide outcome reporting either weekly or upon completion of the campaign, depending on the size and duration of the project.

Free discovery call. No obligation.

Smart Support for Your Clinic or Business.
Helping clinics and businesses grow through reliable virtual reception and dedicated virtual assistant services.
© Receptra LTD 2025, Owned by Receptra Ltd. Company Number: 16632553 (Registered in England and Wales).
All Rights Reserved.
Terms & Conditions | Privacy Policy | Cookie Policy